Home Instead Norwich has been ranked within the top five percent of health and social care companies worldwide in terms of Care Professional satisfaction.

All employees of the homecare company were invited to take part in an anonymous survey by independent employee engagement experts WorkBuzz, with 95% of Care Professionals completing the survey.

Home Instead Norwich are delighted to have received an impressive Care Professional engagement score of 91%, an overall mark showing how supportive the employer is. Compared to an average across the care sector of 69%, this employee engagement rating puts Home Instead as a global leader in their sector and gives them a ‘5 Star’ accreditation.

95% of Care Professionals said they are proud to work for Home Instead, while 100% said they feel confident in their abilities to meet their client’s needs. 

Those who receive the company’s care were also surveyed, leading to exceptionally high satisfaction scores. This includes an equally impressive 95% of clients saying they would recommend Home Instead Norwich and 94% of clients saying that their Care Professional has an excellent understanding of their needs.

“It’s by far the best company I have worked for”

One review from a Care Professional reads, ‘’you are made welcome, everyone is friendly, and I get satisfaction out of my job. It’s by far the best company I have worked for. Also, I enjoy getting out and about meeting different people. I can be myself, which is so lovely as in my previous job I felt like I was a number, not a person. So, credit to Home Instead. I’m happy, and I think my clients feed off my contentment too.’’

Home Instead currently has Care Professional vacancies on offer for people who want to join the team and begin or further a career in care. Care Professionals undergo training and arm themselves with skills sought-after in the care sector.

Owner of Home Instead Norwich, Chris Carter, said, “I’d like to take this opportunity to congratulate our team on winning the 5* Star Employer award. It is thanks to their commitment, dedication and caring nature that we are able to make such a difference in Norwich to the lives our clients, colleagues and community, and this award is testament to their unwavering support.”

“It’s a pleasure to partner with an organisation like Home Instead”

Steven Frost, CEO of WorkBuzz commented: “At WorkBuzz we believe that exceptional employee experience deserves to be recognised and celebrated. Our five-star awards stand out because they are not a branding exercise. The awards have a data-driven criteria and the results are powerful because they come straight from the horse’s mouth – the actual employees of each company who enter.

“This award recognises the best workplace cultures where employees are proud to work, are motivated to do more, and want to stay for the foreseeable future. It’s a pleasure to partner with an organisation like Home Instead who truly care about their employee’s experience and have worked hard to ensure they create a culture where their people can thrive.”

To find out more about Home Instead Norwich and the homecare services they provide, please call 01603 693317 or visit www.homeinstead.co.uk/norwich.